Greetings,
We apologize for the short notice but due to a change in control of our colocation contract, we are being forced to change data centers after twenty years at the location. The main problem is our network service was not included in this transfer, and is being terminated at the end of the month . That is why this is such short notice and we apologize greatly for any inconvenience for this. Despite our best efforts, we were unable to be given enough time before our network service was terminated to switch to a new network provider and remain there. We have already moved about half our customers over, but we are reaching the point where we have to start moving the servers that have too much data to transfer over the network. This includes all of our shared hosting customers and our larger virtual server customers.
The migration process will be as follows. We will power down and moving the server(s) to the new location. We expect this to take about 3 hours and once its at the new data center we will be bringing it back online and reconfiguring everyone with the new IP addresses and RDNS settings. We will also be forwarding the current IPs over to the new ones so that they'll continue to operate during the DNS changes. This will also give everyone who uses external DNS hosting some time to update their records. If you find your website services no longer working properly and are using external DNS hosting, such as with Cloudflare, please log into your cPanel account or server using alternate URLs and get your current IP address(es) and update them accordingly. Or you can contact us and we'll help you get that information as well.
We will be migrating the shared server cp3 starting tonight (January 22nd) at 11PM CST and cp4 on Saturday night and we'll go from there. We also are experiencing severe weather taking place in the region - like tonight it will be getting to -12F (-23C) and this can impact our schedule as well.
Please follow this announcement for updates. Thank you in advance your patience and understanding while we go through these changes in our service.
UPDATES:
Jan 22 11:00 PM CST: We are powering down the server cp3 for transfer.
Jan 23 1:00 AM CST: cp3 has been moved and powered back up. We are now reconfiguring the server and accounts with the new IP addresses.
Jan 23 4:00 AM CST: We have finished reconfiguring cp3 with the new ip addresses and have setup IP forwarding for the old IPs.
Jan 26 1:30 AM CST: We are powering down the server cp4 for transfer.
Jan 26 4:30 AM CST: cp4 has been moved and powered back up. We are now reconfiguring the server and accounts with the new IP addresses.
Jan 26 7:00 AM CST: We have finished reconfiguring cp4 with the new IP addresses and have setup IP forwarding for the old IPs.
Jan 28 1:45 AM CST: We are powering down the server cp13 for transfer.
Jan 28 4:15 AM CST: cp13 has been moved and powered back up. We are now reconfiguring the server and accounts with the new IP addresses
Jan 28 8:15 AM CST: We have finished reconfiguring cp13 with the new IP addresses and have setup IP forwarding for the old IPs. This was the server with the most dedicated IPs so we apologize for the time it took to reconfigure everyone on it.
Jan 29 2:00 AM CST: We have powered down the remaining 2 VPS servers for transfer.
UPCOMING SCHEDULE:
Jan 29 ~11PM CST: We will be powering down the remaining cloud servers for transfer.
Jan 31st ~2PM CST: We will be turning off the last server which is performing the IP forwarding and removing the remaining equipment at 350 Cermak hopefully before the network is disconnected..
Netwisp Support Team
Thursday, January 22, 2026
